ENVIRONMENTAL SPILLS. EMERGENCIES. MAIN NUMBER. If you don't already have a Kepro account, you can Register here. We partner with government and private healthcare payers to maximize healthcare quality, improve accuracy and increase efficiency. Tallahassee, FL 32309 The information on this page is not an endorsement of Truework's services by Norfolk Southern and is meant to be purely informational. COMPLIANCE INQUIRIES Do you have a compliance concern? All authorizations approved before April 1, 2018, will expire June 30, 2018. Phone. links Norfolk Southern Website . . Government sponsored healthcare programs are unique. Ellen Olsen, LCSW, MBA Executive Director, Florida PASRR 1.866.880.4080, ext. address Downtown, Norfolk, VA 23510, USA. Get contact information for customer service, general public information, shareholders, job seekers, employees, and website issues. Kepro, Inc. 777 East Park Drive Harrisburg, PA 17111 Toll-free: 800.222.0771 Phone 717.564.8288 Fax: 717.564.3862 www.kepro.com Learn More 844-794-6729. The Maine Kepro Offices are located at the following address: Kepro 82 Running Hill Road, Suite 202 South Portland, ME 04106 Departments and Contact Information Phone: 866.521.0027 Fax: 866.325.4752 Switchboard/Intake For questions about faxes, ITRT and Section 28 Applications Phone: 866.521.0027 Option 0 Fax: 866.325.4752 Email: IntakeME@kepro.com Kepro provides technology-enabled services for priority populations to help them remain in the home or community of their choice. Please contact us to share your concerns confidentially. Aged and Disabled Waiver. Verifications cannot be submitted on the phone. Phone: 833-840-9945. As the West Virginia ASO, Kepro also assists in the development and management of high quality, accountable, public sector healthcare system for an array of programs that include: behavioral health, medical, socially necessary, nursing home pre-admission screening, Aged & Disabled Waiver . If you are deaf or hard of hearing and have a TTY machine, call 855.810.9728. Disclaimer. Please enter your username and password to access the Atrezzo Provider Portal. 855-NOR-FOLK or 855-667-3655. If a Medicare beneficiary has a concern or is not satisfied with the quality of care received, he or she can call the KEPRO Medicare Beneficiary Helpline at 855-408-8557. CROSSING GATES, SIGNALS, & ROUGH CROSSINGS. To find contact information for your area, please click here. The iView is not compatible with your browser, operating system, or device. We're here 8am to 6pm AEST Monday to Friday, except for public holidays. Health and Welfare | Brotherhood of Locomotive Engineers and Trainmen 1-888-257-3407 FMLA Phone Number for NS Railroad - Kepro Health and Welfare FMLA Fact Sheet Benefit Numbers National Healthcare Plan Booklet Active Employees National Healthcare Plan Retired or Furloughed Employees Prescription Drugs AETNA Dental 2013 Vision/Eye/Med OUR OFFICES Customer Support Contacts CUSTOMERS NS Customer Logistics: 800-635-5768 NS Intermodal Customer Service: 800-497-2919 Additional Customer Support Contacts EMPLOYEES IT NSS Helpdesk: 404-529-1527 or 800-525-2360 for Employee password resets, NS computer or Network issues HR Helpdesk: 800-267-3313 Payroll Helpline: 7-979-5000 microwave or 800-624-4193 We have social workers and representatives on staff to help resolve medical concerns quickly through Immediate Advocacy services. DHHS (Department of Health and Human Services) Eligibility Specialist 4064 eolsen@kepro.com . 866-212-5053. By providing your email address, you acknowledge this fact and authorize us to respond to you using email. Address Kepro 6802 Paragon Place, Suite 440 Richmond, VA 23230 Phone Local Phone: 804.622.8900 Tollfree: 888.827.2884 Fax: 877.652.9329 To place a TTY call for Hearing impaired dial 711 Email Kepro DMAS Provider Email (do not include PHI): VAproviderissues@kepro.com Insurance Providers Aetna Better Health 1.855.652.8249 or TTY: 711 Fax. 800-453-2530. 844-723-7811. The ASO has been serving WV since August 2000. You can reach us by email at compliance@kepro.com. category Transportation. The number is 866.521.0027. General Email Box. TTY for all areas: 855-843-4776. 3653 Cagney Drive, Suite 202. 800-453-2530. Contact your system administrator for more information. The phone numbers for each area are also listed on the website at www.keproqio.com. Jennifer McKnight Program and Compliance Manager, Florida PASRR Could not open iView. If you have questions or concerns related to Kepro's services, as they may be impacted by the hurricane, please contact us toll-free at 888-317-0751. If you have a question regarding an appeal, please contact our Beneficiary Helpline. If you have Sorensen VRS you can also use that system. Missouri is part of Area 4. Employee Resource Center. Need to contact Norfolk Southern? The South Carolina Department of Health and Human Services (SCDHHS) encourages all autism spectrum disorder (ASD) providers to complete their prior authorization submissions through Keystone Peer Review Organization (KEPRO), the agency's quality improvement organization. WVPersonalCare@kepro.com. Kepro Mailing Address 3653 Cagney Drive, Suite 202 Tallahassee, Florida 32309 New Hampshire - PASRR and LOC Phone: 844.526.4480 TDY: 855.843.4776 Fax: 844.490.9555 https://NH.kepro.com helpline hours of operation Weekdays: 9:00 a.m. to 5:00 p.m. Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time Weekends and Holidays (as shown below): 11:00 a.m. to 3:00 p.m. Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time Kepro office hours are Monday through Friday, 8 a.m. to 6 p.m. So is Kepro. Email: NEPASRR@Kepro.com Mailing Address: Kepro. Machine, call 855.810.9728 /a > 844-794-6729 > Employee Resource Center employees, and website issues Immediate Advocacy services,! 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